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What is Bixby?
How much does it cost?
How does Bixby make money?
Where is Bixby available?
Signing Up & Getting Started
Where can I download the Bixby app?
What information is required to sign up?
I can’t log in / I forgot my login information!
I've signed up for Bixby. What's next?
Can I still use Bixby even if my building isn’t using the platform yet?
How do I get my building to use Bixby?
Maintenance Requests & Messaging
How do I submit a Maintenance Request?
Who will receive my Maintenance Request?
How do I check the status of my maintenance request?
What is the Message Board?
Payments & Fees
How do I make a payment through Bixby?
How do I add my bank account?
Why can't I verify my bank account?
Do you use a third-party payment provider?
Are there transaction fees on payments made through Bixby?
Are payments made on Bixby secure?
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Amenities & Perks
What are Home Services?
Does Bixby itself provide any Home Services?
Can you refund me for Home Services booked through Bixby?
What are Bixby Perks?