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What is Bixby?
How much does it cost?
How does Bixby make money?
Where is Bixby available?
Signing Up & Getting Started
Where can I download the Bixby app?
What information is required to sign up?
I can’t log in / I forgot my login information!
I've signed up for Bixby. What's next?
Can I still use Bixby even if my building isn’t using the platform yet?
How do I get my building to use Bixby?
Maintenance Requests & Messaging
How do I submit a Maintenance Request?
Who will receive my Maintenance Request?
How do I check the status of my maintenance request?
What is the Message Board?
Payments & Fees
How do I make a payment through Bixby?
How do I add my bank account?
Why can't I verify my bank account?
Do you use a third-party payment provider?
Are there transaction fees on payments made through Bixby?
Are payments made on Bixby secure?
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Home Services & Perks
What are Home Services?
Does Bixby itself provide any Home Services?
Can you refund me for Home Services booked through Bixby?
How does Bixby’s Package Service work?
What are Bixby Perks?