To check the status of an open maintenance request, open the sidebar menu the Bixby mobile or desktop app and navigate to Maintenance Requests. The requests on this screen will be color coded, red requests have yet to be looked at, orange requests are under review, yellow requests are in progress, and green requests have been completed and will be moved to the past requests archive. Click on any open maintenance request to view more information regarding its status and all additional details.
Make sure you enable your push notifications to receive updates regarding status of maintenance requests, comments, and other activity. To enable push notifications, go to Settings, then Notification Settings.