Transaction fees on Bixby differ depending on how you pay.
- ACH payments (electronic payments directly from your bank account) incur a fee of .8% of the total transaction – up to a maximum of $5.
- Credit and debit card transactions incur a fee of 2.9% of the transaction total plus a flat $.30, paid by the Resident.
These fees are charged directly to Bixby from Stripe, our payment gateway, which we then pass on to the party making the payment (you). We’re constantly working with Stripe to reduce the fees that you incur. Because it is the cheapest electronic option, we suggest you use ACH payments whenever possible.